Frequently asked questions
ACCOMMODATION/ROOMS
Check-in starts at 3pm. It is possible to get a room earlier if it is available. However, we cannot promise a room earlier, especially during peak seasons and events. Early check-in is charged at 10€/hour.
Check-out is by 12 noon. Later check-out can be arranged at the reception. Late check-out is charged at 10€/h.
There are a few pet-friendly rooms at the beach hotel and some of the lakeside suites are pet-friendly. Please let us know in advance if you have a pet staying with us. Pets are subject to a pet fee of 20€/night/room/max 3 pets. Pets are not allowed in the manor rooms.
It is possible to have an extra bed for one child/adult in all room types and for two children on a sofa bed in some of the beach hotel rooms. In the manor rooms and lakeside suites, one extra bed per room or lakeside suite is available, and the hotel also has a few rooms with a 140x190cm sofa bed that can be made up for two children or one adult. Prices for extra beds: 0-4 years free in a travel cot, 5-14 years 30€, adult extra bed 40€. More information about our rooms.
Breakfast is always included in the price during the summer season, breakfast is also available during the rest of the year and accommodation without breakfast is also available outside the summer season. In summer, breakfast is served daily in the manor house restaurant buffet. Outside the summer season, breakfast is delivered to the guest room for individual bookings at the hotel and the manor, and directly to the lakeside suite for those staying in the lakeside suite.
Reservations can be cancelled free of charge until 6pm the evening before arrival.
All rooms and lakeside suites are equipped with in-room cooling/heating (AC), i.e. an air-source heat pump. For more information on the equipment of the rooms and lakeside suites, please see the room type descriptions.
Some hotel rooms, both manor suites and all the lakeside suites have a lake view.
At the hotel, some rooms have a view of the forest, car park or courtyard, while in the manor house rooms the parking lot or the resort courtyard.
Final cleaning is included in the price of the accommodation. You do not have to clean the suite yourself or wash the dishes. However, if you are staying longer, you can use the dishwasher to wash the dishes.
The suites have a “breakfast cabinet” with microwave, kettle, dishwasher and fridge. More information about the equipment of the lakeside suites.
Yes, all rooms and accommodation units have Wi-Fi in the resort area.
The reception is open during the summer season from June to August from 8am to 9pm, Otherwise 8am to 4pm or by appointment. At night, call the hotline on +358 44 066 7053
GENERAL
Radalla Resort’s address is Uimarintie 1, 47400 Kausala, in Lakeland Finland, under 2 hours from Helsinki between the cities of Kouvola and Lahti. When you arrive at the resort, you will be greeted by Finland’s largest golf club and a large sign directing you to the resort’s courtyard.
If you arrive from the Helsinki-Vantaa airport using public transport we recommend taking
a direct train from the airport to Kouvola railway station and then a taxi to the resort.
The journey from the train station to the resort takes roughly half an hour (24km). Another option is to wait for a connecting train to Kausala. Please note that it might take a while to get a taxi to Kausala train station. The distance from Kausala station to Radalla Resort is 6,3km.
DISTANCES
Iitti Golf 1km
Kausala town centre 5km
KymiRing 9,5km
Kouvola 20km
Lahti 40km
Helsinki 130km
It is possible to transfer an individual accommodation reservation until 6pm the night before your arrival. Group bookings and additional services such as activities can be transferred on a case-by-case basis. For group bookings, we apply the group conditions.
The hotel does not have an official electric car charging point, but it is possible to charge an electric car for an additional fee via the car heater in the hotel’s public car park. For those staying in the lakeside suite, the car can also be charged via a plug on the outside wall of the suite.
On the Radalla Resort premises, the saunas, manor house and clubhouse have alcohol retail trade license, so according to the law it is not possible to bring your own alcoholic beverages to these premises.
We offer many possibilities and a good environment for year-round relaxation.
For information about activities, please visit our activities page.
Popular places to visit near us are Radansuu village shop, Iitti historical church village – Iitti church and museum, as well as the village hall of Kirkonkylä, Iitti farmer’s market and Rantamakasiini summer cafe. Popular places in Kouvola and the surrounding area include a wide range of activities from Tykkimäki Amusement Park to Ankkapurha Cultural Park. See a comprehensive list of places to visit with distances.
Inquiries about lost property can be made at the reception info@radallaresort.fi or
+358 44 066 7053
We keep lost property for a month.
If your items have been found, you can either:
-pick up your lost property within one month
-we can post the lost property at the customer’s expense (please note that shipping every kind of item abroad might not be possible).
RESTAURANT
During the summer, our restaurant is open during the opening hours, otherwise it is mainly a restaurant on request. In addition to the Á la carte menu, the restaurant organises theme dinners, festive dinners, and brunches.
We always try to take allergies and special diets into account, so please let us know well in advance. Our food philosophy is to favour seasonal ingredients, local food and Nordic flavours. We work together with local farms and sometimes we serve our own produce from the local forests and gardens, such as mushrooms and our own herb harvest.
During the summer, our restaurant is open daily, so you do not need to make a reservation, but we recommend a reservation especially during events and larger groups should always make a reservation.
For general events at the restaurant, e.g. brunches and festive dinners we require a table reservation. For table reservations please visit the event page or contact
info@radallaresort.fi / tel. +358 44 066 7053
Outside the summer season and outside events, our restaurant is available as a restaurant on request for groups with advance reservation.
SAUNA
Hotel and manor house guests have sauna shift at the log cabin sauna daily from 4pm-6pm. For lakeside suite guests, the lakeside sauna is open daily from 4pm-6pm.
The sauna can also be reserved for your own use for an additional fee. Food and drink service is available for the saunas. For further information and reservations, please contact the reception at info@radallaresort.fi / tel. +358 44 066 7053
Log cabin sauna (daily general shift for hotel and manor guests): There are 2 different sauna rooms, as well as dressing rooms and shower rooms. The dressing room doors are marked with text ‘ladies’ and ‘gentlemen’ indicating which side one should use. You may use a towel or swim wear in sauna, but please note that everyone is not likely to do this.
Lakeside sauna (daily general shift for lakeside suite guests): There is one sauna room and two separate dressing and shower rooms for ladies and gents. The sauna room has a big window with a lakeview, and guests are expected to use swim wear or towel to cover themselves while in the sauna.
The hut sauna and the cellar sauna are ‘hire only’ saunas and can be booked privately. The lakeside sauna and log cabin sauna are also available to hire outside of the general shift hours.
When you have a private shift at the sauna, we will book the whole sauna for your use and you do not need to mind which sauna, dressing or shower room to use.
There are complimentary disposable seat covers in each sauna that we recommend using, while in the sauna.